Who we are
White Buffalo Bespoke Ltd ("we", "us") runs this website and is responsible for the personal information collected through it. If you have any question about privacy, or want to exercise any of your rights below, email info@whitebuffalobespoke.com.
What we collect and why
Enquiry form: your name, email address, phone number (if you give it) and the details of your project. We use this only to reply to you, arrange a free visit and give you a quote.
Review form: your name, your role or location (optional) and your review. We check every review before it is published, and only show the name you give us.
Analytics: if you accept analytics cookies, Google Analytics records which pages are visited, roughly where visitors are from and what device they use, so we can improve the site. If you decline, no analytics cookies are set.
Staff sign-in: people who manage the site have accounts, and we record sign-in attempts to keep it secure.
Who else handles your information
We use trusted services to run the website: hosting and database providers, an email service to send enquiry notifications, spam protection on our forms, and Google Analytics if you consent. They process information on our behalf and only for those purposes. We do not sell your information or use it for advertising.
How long we keep it
We keep enquiry details only for as long as we need them to respond, follow up and carry out any work, and no longer than necessary. If you would like your details deleted sooner, tell us and we will remove them.
Cookies
Strictly necessary: we store your cookie choice so we do not keep asking. The site cannot work without this.
Analytics: Google Analytics cookies are only set if you choose to accept them. You can change your mind at any time using "Cookie preferences" at the bottom of every page, and withdrawing consent removes the analytics cookies.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, object to how we use it, or ask us to restrict it. Email info@whitebuffalobespoke.com and we will respond promptly. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The current version is always on this page. Last updated: 24 September 2026.